Data Deletion Instructions
If you'd like us to delete the personal data we hold about you — including if you signed up or logged in using Facebook Login — this page explains what we hold and how to request its deletion.
What we would delete
A deletion request removes your entire account and everything tied to it:
- Your name, email address, phone number, AIA PUBLIC Takaful agent code, AIA Vitality membership number and marketing consent record.
- Your full step history (manually entered and screenshot submissions), and any uploaded screenshot images.
- Your active login sessions and "remember me" sign-in token.
Once deleted, your steps no longer count toward the community total, and your account cannot be recovered.
How to request deletion
Email [INSERT CONTACT EMAIL] from the email address you registered with (or the email associated with the Google/Facebook account you used to sign in), with the subject line "Delete my AIA Public Takaful Selangkah Berkat data".
We will confirm your request and complete the deletion within [INSERT NUMBER, e.g. 30] days.
If you used Facebook Login
Removing the AIA Public Takaful Selangkah Berkat app from your Facebook settings stops it from accessing your Facebook account, but does not automatically delete the data we already hold — you'll still need to email us as above to have that data removed from our systems.
Contact
Questions about this process can be sent to [INSERT CONTACT EMAIL].